News article

Useful advice if you are thinking of changing your internet provider

Consumers in the UK face a confusing choice of different broadband providers and networks, which is getting worse as a growing number of new entrants enter the market. In fact, trying to find a new Internet Service Provider (ISP) can sometimes feel like walking through a minefield.

If you are looking for a new ISP but find the myriad of options available to you a little bit confusing, the ISP Review’s new ‘UK Best Broadband ISPs for Homes – 2021’ guide may be able to help by offering a simplified overview of the top options.

The guide puts together the editor’s pick of top ISP options in terms of quality and affordability. The ISPs featured in the guide are picked based on a mixture of criteria, including reader feedback, Ofcom quality / complaint scores, third party awards and reviews from multiple sites, to name but a few.

As well as categorising ISPs by price and quality, a third category – Commendations – also highlights alternative network ISPs that also deserve praise – based on the above criteria.

Consumer champions Which? have also recently published their ‘Best and worst broadband providers 2021’ report.

They note that while the best broadband companies offer a great service at a great price, provide a fast connection that you can rely on, and are on hand to help in the rare instance that something goes wrong, many broadband providers still don’t deliver on those fronts.

While you have to pay to download the whole report, it is worth noting that this survey is based on the real-life experiences of thousands of customers across the UK and may prove to be money well spent if you are thinking of changing broadband provider and would like further information on choosing your next ISP.